Privacy Policy
 

This is the privacy policy for Emilou Fox (the trading name of Emily Dean). This Policy explains how and why I collect and use personal information, and what I do to ensure it is kept private and secure. 

1. WHO WE ARE


I am a UK based Voiceover artist. For the purposes of data protection law, I will be a controller of the personal information I hold about you. This means I make decisions about how and why your information is used, and have a legal duty to make sure that your rights are protected when I do so. 

If you have any questions about our Privacy Policy, please contact us by via e-mail at emilou@emiloufox.com

 

2. THE PERSONAL INFORMATION I COLLECT

I collect the following types of personal information:

Information you give us when you sign up to our mailing list via our  website. 

I will ask for the following personal information about you:

- your name;
- Email and telephone number
- If you contact us, we may keep a record of that correspondence.

I may keep the details of any jobs I have worked with you on such as EULA (End User Licensing agreements) for legal reasons as part of my service to you, legal agreements and invoices for my accounts. 

When you are using my service I do not pass on any of your details to any third party unless I am required to by law or if I have your permission to do so.

Finally, if you have interacted with me via social media e.g. by liking my Facebook page, or connecting with me on Instagram, I may contact you via those platforms too.

Technical data

When you visit my Website, I may collect technical data about the device you are using, including where available your IP address, operating system and browser type. This is used for system administration and to improve the look and feel of my web presence.

Special Category Data (also known as sensitive personal information)

I do not collect any special categories of personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do I collect any information about criminal convictions and offences. If you have disability requirements I may store the information you provide to us about your disability in order to improve my service to you.

3. COOKIES
A cookie is a small file of letters and numbers that I store on your browser or device if you agree. We use the following types of cookies:

Strictly necessary cookies. These are cookies that are required for the operation of my Website.


Analytical/performance cookies. These cookies allow me to recognise and count the number of visitors and to see how visitors move around my Website. This helps me to improve the way both sites work, for example, by ensuring that users are finding what they are looking for easily.


Social Media Sharing Buttons. I do use sharing buttons in order to make it easier for you to follow my content via your social media pages. These buttons are third-party cookies which are placed onto your device when you visit our Website. Even without you clicking on the relevant sharing button, these sites are aware that you have visited my Website, and may use this information when building their profile of you, and deciding what advertisements you might like to see. You should check the respective policies of each of these social networks to see how exactly they use your personal information. This process does not involve us collecting or storing any of your personal information ourselves.


4. HOW WE USE YOUR PERSONAL INFORMATION


We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

with your consent;
where I need to perform a contract with you e.g. when you hire my services
where it is necessary for my legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests (see the "Legitimate Interests" section below); or
where I need to comply with a legal or regulatory obligation.

I may use personal information held about you in the following ways:

to advise you of any changes or additions to the my services
to ensure that content from my Website is presented in the most effective manner for you and for your device;
to respond to queries you send me.
When contacting you for any of the above purposes I may do so by phone or email, unless you tell me otherwise. Your data will be treated in accordance with applicable data protection law. It will not be disclosed to anyone outside of Emilou Fox, my group, and any other parties named or described in section 8 below.

5. LEGITIMATE INTERESTS
I may rely on legitimate interests to process your personal information, provided that your interests do not override my own. Where I rely on legitimate interests, these interests are:

to keep my records updated and to study how my Website and other services are used;
to administer and protect my business and web presence (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting);
to inform my marketing strategies; and
to grow my business.


6. KEEPING YOUR PERSONAL INFORMATION SAFE
I employ a variety of physical and technical measures to keep your personal information safe and to prevent unauthorised access to, use or disclosure of it. I control who has access to your data (using both physical and electronic means). These means include an electronic firewall and other protection measures that involve virus scanning, installation of security patches, vulnerability testing, backup and recovery planning, security audits and other steps designed to improve data protection.

I cannot absolutely guarantee the security of the internet, external networks, or your own device, accordingly any online communications (e.g. information provided by email or through my Website) are at your own risk.

7. STORAGE AND RETENTION
Where I store your personal information

Electronic data and databases are stored on secure servers in the United Kingdom.

How long we keep it;

I collect and store personal information for purposes connected with my business. As such, I will only retain your personal information for as long as necessary for those purposes.

If you use our services as a Client, we will retain your personal information for five years  from the date of the last job is finished. We feel that five years is an acceptable time-period, since some Clients may want to re-license my voice or request for amends revisions of work that has been undertook previously. Five years will give you ample time to rebook me or extend a license.

8. DISCLOSING YOUR PERSONAL INFORMATION
I will never disclose your information to a third party.

9. DISCLOSURES REQUIRED BY LAW
I am subject to the law like everyone else. I may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

I also may need to retain and disclose certain personal information about you to regulatory authorities and to appropriate agencies to conduct anti-money laundering and trade sanction checks and to assist with fraud prevention. I will disclose this information as is required by law.

10. YOUR RIGHTS
I want you to remain in control of your personal information. Part of this is making sure you understand your legal rights, which are as follows:

where your personal information is processed on the basis of consent, the right to withdraw that consent;
the right to confirmation as to whether or not we are holding any of your personal information and, if we are, to obtain a copy of it;
from 25 May 2018, the right to have certain data provided to you in a portable electronic format (where technically feasible);
the right to have inaccurate personal information rectified;
the right to object to your personal information being used for marketing or profiling, or on the basis of our or a third party's legitimate interests;
the right to restrict how your personal information is used; and
the right to be forgotten, which allows you to have your personal information erased in certain circumstances (though this is not an absolute right and may not apply if we need to continue using it for a lawful reason).
If you would like further information about any of your rights or wish to exercise them, please contact us using the details given in section 1.

Please keep in mind that there are exceptions to the rights above and, though I will always try to respond to your satisfaction, there may be situations where I am unable to do so (for example, because the information no longer exists or there is an exception which applies to your request).

If you are not happy with My response, or you believe that your data protection or privacy rights have been infringed, you should contact the UK Information Commissioner's Office, which oversees data protection compliance in the UK. Details of how to do this can be found at www.ico.org.uk.

11. UPDATING THIS POLICY
We may update this Policy at any time. When we do, we will post a notification on our Website and we will also revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we hold.

This policy was last updated on 23rd May 2018